Frequently Asked Questions

Everything you need to know about shopping with Pink Vanilla.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days for those urgent fashion emergencies.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a return label.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Because we process orders quickly to ensure fast delivery, we can only make changes within 30 minutes of order placement. Please contact our support team immediately.

Do you ship internationally?

Yes, Pink Vanilla ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.